Email Whitelist Instructions

Since your Email Service Provider probably uses some type of spam filter; we ask that you add us to your trusted list of senders, contacts or address book. All also known as “Whitelisting.”

If you do not see an email from Payton Welch in your Inbox, due to the overzealous filtering by ISPs our email may have mistakenly been sent to your spam folder. Please open your spam folder look for it there, open it and mark it as “not spam”…

Scroll down for instructions on how to whitelist [email protected] with your mailbox provider.

At times, Gmail mistakenly sends emails you want, to the Spam folder…

If you do not readily find an email from us, please check your Gmail Spam Folder:

To assure you continue to get emails you asked to receive, follow the instructions below.

If you’re not receiving email you are expecting, there are two things you can do:

1. Use the “Not Spam” button in your Bulk folder.
2. Create a filter to automatically send email from certain Domains
   to your Inbox. This is the only way to really ensure delivery.

Report as “Not Spam”

1. Check your Yahoo! Bulk folder
2. If you see the email from Payton Welch, The Sales Mentor or Inbound Closer, open our email and click or tap the “Not Spam” button on the toolbar.
3. This does not guarantee that your mail will be delivered in the future, but it does help.

Create a Filter To Ensure Delivery

1. Move your mouse over or tap the “Gear” icon in the top right navigation bar.
2. Select “Settings” from the list that drops down.
3. Choose “Filters” located on the left side of the page.
4. Click the “Add” button on the Filters page.
5. Create a name such as “Whitelist” in the “Filter name” field.
6. In the “From” field leave the default “contains” selected.
7. Enter our email address [email protected] in the text box next to “Contains…”
8. Choose the destination folder to which you would like the message delivered. For example: Inbox.
9. Click or tap “Save…”
10. You will see in the next screen -Deliver to “Inbox” if From contains “[email protected]”
11. Click or tap “Save” on this screen.
12. You will be returned to your Yahoo! Inbox.

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email incorrectly to your Junk mail folder.
Periodically check the Junk folder for email messages that were marked as junk mistakenly.

To indicate that an email message from us isn’t junk, follow the instructions below.